Contact Core Drilling

Within one business day — often within a few hours during GMT+8 working time (Mon–Sat). Your parameters are read by a sales engineer, not an automated chatbot, so the first reply normally carries a configuration recommendation instead of asking you to repeat what you already sent.

Yes — a WhatsApp video or scheduled call is often faster than email for going through parameters and walking around a specific rig. For machines on order we send photos and video at each build stage in our partner factories, and you can join a live call before delivery to see your rig running.

Yes — dealers and rental fleets make up a good part of our business. We support private-label supply with the machine, nameplate, manual and export carton in your brand, dealer pricing tiers, and a locked configuration so repeat orders and spare-parts lists stay fully compatible.

Quoted per order. We confirm the loading port and the Incoterm that fits your destination — FOB, CIF or CFR are the usual choices — and put them in writing in the quotation rather than applying a general policy. Payment terms are discussed case by case once the configuration and route are fixed.